We lock step definitions — what counts as a failed gate, a recovered deploy, a flaky retry — before pulling numbers. Ambiguous labels get written criteria so platform and delivery share one reading.
The study covers your primary delivery path, one secondary path (hotfix or rollback), and recovery time by week. Limitations go in the appendix: sample windows, missing stage tags, and known agent gaps.
Useful before a platform redesign, an SLA narrative, or a board update that needs defensible automation language.
Includes
- Agreed definitions sheet
- Stage drop-off brief
- Recovery cohort notes
- Limitation appendix
- Stakeholder readout